How do I manage or cancel my subscription

You can cancel or modify your Living Silica subscription at any time. Follow the steps below based on where you originally made your purchase:

On the LIVING SILICA® website:

1. Go to https://my.livingsilica.com.
2. Log in to your account.
3. Navigate to My Account and select Subscriptions.
4. You’ll see a list of your active subscriptions.
5. Find the subscription you want to cancel or modify and click Manage Subscription.
6. Select Cancel Subscription to cancel, or choose one of the available options (such as skipping a delivery, changing frequency, or swapping products) to modify your plan.

Note: If you cancel close to your next delivery date, you may still receive that shipment. Any charge associated with that shipment will not be refunded. For help, contact us at support@livingsilica.com.

On Amazon (Subscribe & Save):

1. Log in to your Amazon account at www.amazon.com.
2. Go to Account & Lists and select Subscribe & Save. (On desktop, hover over the menu in the top-right corner; on mobile, tap the menu icon and navigate to Account.)
3. Locate your active subscriptions and click “Manage Subscription” next to the one you wish to cancel.
4. In the subscription details section, click “Cancel Subscription.”
5. Follow the on-screen instructions to confirm your cancellation.

Note: If you cancel close to your next delivery date, you may still receive that shipment. Amazon handles billing and refunds for Amazon orders directly — contact Amazon customer service for any related queries.